Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Need help with DirectDraw compatibility.
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what is the problem? you can install legacy apps if you have w10
If the problem is related to a game you play we would expect more details about the game as well. For instance what is that game and does it work offline? If the issue is specific to Voobly, you should have some error messages or warnings that will help us pin point the exact problem.
Thank you
Correction: when the game is launched through Voobly's lobby system that is when it pops up as a black fullscreen and then closes itself to pop up the message.
Please ensure that your game room settings are exactly like this:
[You must login to view link]
You can verify this by hosting a game room in any lobby
Further questions if any are welcome.
I have the same problem, but once I launch Aoe1, I just get the game inside smaller window and can't go fullscreen. Inside the game, there are no option for game resolution like 1920x1080. I tried your setts (though I don't see the option "up style" in the menu).
Thanks in advance !
try off line and see.
Thank you for your answer. How do I launch aoe in HD mode but offline ? If I launch outside Voobly, it's just the old normal game that appears.
Note : I tried with windows 7 on the same computer and I don't get that problem. Also, with my older laptop, no problem neither (with windows 10), it's only on this one. I have a recent graphic card (geforce gtx 1060 3gb), maybe the problem comes from drivers not adapted to windows 10 ?
could be drivers i supppose. update and see. it may also be win10 update that isnt helping. does your pc have the onboard graphics? accessed through the bios i think.
try a standard launch off of voobly and see if all works ok.
Hello, I see other Techs, have told you to start windows mode so.
Try this!
I Don't have the option "extended hotkey" and the "userpatch" does not show up neither.