Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Error installing package (Error: Clean Directory Failed)

Error installing package (Error: Clean Directory Failed)
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 CSA_HT_Hays


Joined:  14 June 2009
Posts: 28
Posted 10 July 2017 - 7:44 pm
I am getting error when launching the lobby.

Error installing package (Error: Clean Directory Failed)

attached image

help me how to fix it.
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error.png (file size: 239.34 KB)

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 ____Kofahi____


Joined:  2 July 2017
Posts: 413
Edited 10 July 2017 - 8:11 pm by ____Kofahi____
Hey,

It's typically your network/browser related issue. But anyways Download this AoC mods file and extract into your game directory folder (C:\Program Files (x86)\Microsoft Games\Age of Empires II) and rejoin your game lobby.

Wrote by : +cavin
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 Bigum


Joined:  4 August 2017
Posts: 2
Posted 15 August 2017 - 8:47 am
Didn't work for me. I play on voobly via the HD patch and i extrated it in steam file. I guess it doesn't fwork for the steam file :/
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 sunny


Joined:  17 January 2015
Posts: 2412
Posted 15 August 2017 - 9:14 am
Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

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 [GgX]Eldiablomismo


Joined:  6 November 2016
Posts: 4
Posted 16 August 2017 - 12:50 am
tengo el mismo problema, me di cuenta de que la carpeta del spectator overlay no se puede borrar, tiene una carpeta llamada "sounds" que no tiene permisos y tiene toda la pinta de virus.


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