Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > out of sync at 4v4 games

out of sync at 4v4 games
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 [A4G]harocopos


Joined:  22 February 2016
Posts: 32
Posted 2 May 2017 - 9:33 am
HI guys ! can I get some help ? i cannot play a 4v4 game without getting out sync. this makes players angry and when we restore everything seems ok, how can I avoid this happening ??
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 sunny


Joined:  17 January 2015
Posts: 2412
Posted 2 May 2017 - 12:17 pm
Try answering the following questions:

1. What game are you playing?

2. Have you purchased the game from a legitimate source? In other words do you own a legal copy of the game?

3. Have you tried reinstalling the game?

OOS errors usually occur in multiplayer games when a player attempts to use a different game data file or tries to use an external program to alter in game stats.
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 [A4G]harocopos


Joined:  22 February 2016
Posts: 32
Posted 2 May 2017 - 7:41 pm
Thank you very much! best support group ever !
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 [A4G]harocopos


Joined:  22 February 2016
Posts: 32
Posted 2 May 2017 - 7:42 pm
The game im playing is Aoe2
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 sunny


Joined:  17 January 2015
Posts: 2412
Posted 2 May 2017 - 8:06 pm
Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches

If you are using the HD version, please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch




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