Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > error launching game help <DirectX tool is on -- if you experience pro
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I can't run the game as this error keeps popping up when the game starts.
<DirectX tool is on -- if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>
I tinkered with all the game room settings and none of them worked when the game launches.
What can I do?
This is more of a warning than an error however, if you are unable to launch the game, I would suggest that you start by ensuring that your game room settings are 'exactly' as shown in the screenshot below:
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You can verify this by hosting a game room in any lobby
If that does not work, reply with the following:
1. What game are you playing?
2. Please run the game diagnostics and share the outcome with me. You will find this option in here:
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