Community Forums > Technical Support > Game related problems / Problemas del juego > error launching game help <DirectX tool is on -- if you experience pro

error launching game help <DirectX tool is on -- if you experience pro


Join Date: 8 November 2016
Edited 19 November 2016 - 8:10 am by yeezyeezy

I can't run the game as this error keeps popping up when the game starts.

<DirectX tool is on -- if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>

I tinkered with all the game room settings and none of them worked when the game launches.

What can I do?
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Join Date: 17 January 2015
Posted 19 November 2016 - 12:30 pm

This is more of a warning than an error however, if you are unable to launch the game, I would suggest that you start by ensuring that your game room settings are 'exactly' as shown in the screenshot below:

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You can verify this by hosting a game room in any lobby

If that does not work, reply with the following:

1. What game are you playing?

2. Please run the game diagnostics and share the outcome with me. You will find this option in here:
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