can't download updates and play

 [BLK_KNTS]King_Viper


Joined:  2 Tháng 3 2015
Posts: 3
Đã được sửa16 Tháng 1 2016 - 7:11 pm bởi[BLK_KNTS]King_Viper
"Could not find game installation directory -- please join a lobby and run game diagnostics" this massage pops up when i try to enter the lobby. But when i run game diagnostics it shows everything is running properly. What can i do please help me. and also in network diagnostics it showed connection error. i did everything voobly asked me to do. I played this game perfectly few months back than this kind of problem started occurring. Please help me out asap. Thank you in advance.
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 Cavin


Joined:  7 Tháng 7 2014
Posts: 1375
đã Post16 Tháng 1 2016 - 9:21 pm
Hi,
Welcome to Voobly%20Favicon.png Technical Support Forums.

That is your default Web browser (Chrome) related issue. so, please try download your Voobly Mods via Internet Explorer.

Hope this helps. =)
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 [BLK_KNTS]King_Viper


Joined:  2 Tháng 3 2015
Posts: 3
đã Post23 Tháng 1 2016 - 3:11 am
i tried downloading the mods from internet explorer and even uninstalled other browsers. it still won't work. same massages pops up.
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 kitt


Joined:  13 Tháng 1 2008
Posts: 17680
Đã được sửa23 Tháng 1 2016 - 3:29 am bởikitt
hi
when you click to enter a lobby you see this screen
You must login into Voobly to view image

click "choose" then find the game exe and select it.
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 [BLK_KNTS]King_Viper


Joined:  2 Tháng 3 2015
Posts: 3
đã Post23 Tháng 1 2016 - 10:08 pm
nope it still won't work. voobly game diagnostics can detect my game, it shows everything is fine and it has got my exe file. the problem is it can not get updates. I don't why this is happening, I am guessing it can be a problem of my laptop, but again it runs other games. If you can give me any more suggestions. i'll gladly appreciate.
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 kitt


Joined:  13 Tháng 1 2008
Posts: 17680
đã Post24 Tháng 1 2016 - 12:04 am
hi
uninstall any mods you have. reboot the pc. make sure your game works ok on voobly, then try to install just one mod and see if ok.


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