Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Proxy error! Can someone help please?

Proxy error! Can someone help please?
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 [LyF]zaar007


Joined:  16 May 2015
Posts: 3
Posted 5 September 2015 - 8:39 am
Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
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 kitt


Joined:  13 January 2008
Posts: 17680
Posted 5 September 2015 - 12:09 pm
hi
if you go here you can find your router
[You must login to view link]
and set up port 16000udp directed to the playing pc private ip.
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 GregStein


Joined:  4 September 2012
Posts: 476
Edited 5 September 2015 - 12:13 pm by GregStein
Hi,

    How are you connected ? Wifi/Cable/3g/4g ?
    Do you have any antivirus installed ?
    is there any other program like GR or hamachi running at the same time ?


Please answer these question so I can assist you further.

Thank you
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 hieudaica


Joined:  10 November 2015
Posts: 4
Posted 22 November 2015 - 8:06 am
Hi,
I use 3g/4g from my smartphone and normally I encounter the past proxy error with others players. How can I resolve the problem.
Thanks
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 kitt


Joined:  13 January 2008
Posts: 17680
Posted 23 November 2015 - 12:19 am
hi
im not sure their is a definitive answer using a phone. is there a gui with anything you can set yourself?


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