Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Why will this error occur while I play?

Why will this error occur while I play?
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 4 May 2024 - 6:52 pm
This error will make me get out of the game and stay alone in the room, and rest will be still playing, why will this error show up at all. Please find the attachment of the screenshot.
Attachments:
Error.jpg (file size: 612.12 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 4 May 2024 - 10:24 pm
Are you sure you are playing 1.6 RC + 1.6 Game Data?
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 5 May 2024 - 6:06 am
Yes, I am playing with Romans. Its 1.6 game data I played till castle age and few more minutes
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 5 May 2024 - 1:52 pm
Please provide the crashing information from the Event Viewer when you experience game crashes. A screenshot with the "Process has crashed" pop up does not help anyone.
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 5 May 2024 - 2:22 pm
So, you can provide no retaliation for the damage?
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 5 May 2024 - 2:28 pm
Cannot you just remove the statistics of the three games? Its completely the fault of the application, I bought this game from steam. There is no perpetration carried out clearly from the screenshot provided and it was the game error.
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 5 May 2024 - 2:32 pm
+chris@voobly wrote:
Please provide the crashing information from the Event Viewer when you experience game crashes. A screenshot with the "Process has crashed" pop up does not help anyone.

If you want to have a rated game reset... you know where to post. Don't forget the match link and most important, don't cuss at our technical support forums.
Regards
Chris

Could you please provide me the format of the complaint to be posted. And Could you repeat me once more Where exactly this format of complaint is applicable to post?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 6 May 2024 - 9:07 am
Please request a reset of those games here:
https://www.voobly.com/forum/view/568

Provide the match links; the information what happened and why you think those games should be reset (according to our game policies of course).
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 Indian1218


Joined:  14 June 2022
Posts: 366
Posted 6 May 2024 - 11:57 am
Ok, thank you I submitted my request, waiting eagerly for your earliest reply.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 6 May 2024 - 5:45 pm
You are welcome.


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