connection problems when i join a game

Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > connection problems when i join a game

connection problems when i join a game
Subscribe

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Posted 27 April 2023 - 7:27 pm

when i join a game on age of empires 2 everyone has a network issues and all other players go to a yellow exclamtion triangle. is there anyway to fix this or is this just a bug

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 7:42 pm

You must forward UDP 16000 in your router configuration and point it to the local ip address of your computer.

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Posted 27 April 2023 - 8:33 pm

how do i do this i have bt

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 8:52 pm

Do you know how to access your router?

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Edited 27 April 2023 - 8:59 pm by [RPG]alexhob123

yes i do i may have fixed but i am not sure is this correct

Attachments:

firewall.jpg (file size: 127.56 KB)

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 8:55 pm

Please show me a screenshot of a Port Forwarding Rule and I will tell you, what to fill in the gaps.

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 9:02 pm

[RPG]alexhob123 wrote:

yes i do i may have fixed but i am not sure is this correct

The port forwarding rule must point to your computer's local ip address, not to the one of your router!

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Posted 27 April 2023 - 9:04 pm

my ip adress is 192.168.1.96

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Edited 27 April 2023 - 9:07 pm by [RPG]alexhob123

okay thanks

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 9:06 pm

Code:

Voobly    192.168.1.96    16000    16000    16000    16000    UDP

should do the trick!

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Posted 27 April 2023 - 9:07 pm

okay do i have to do anything after

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 9:11 pm

Unplug the power cable of your router and re-plug it, then join an AOC game lobby and run the network diagnostics from the menu. Paste me the result here, please.

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Posted 27 April 2023 - 9:12 pm

can't do it at the moment

Link | Reply | Quote

+chris@voobly

Voobly Team

Join Date:	3 October 2007
Posts:	39320

Posted 27 April 2023 - 9:20 pm

Feel free to come back when you have time.

Link | Reply | Quote

[RPG]alexhob123

Join Date:	3 November 2017
Posts:	46

Edited 27 April 2023 - 9:42 pm by [RPG]alexhob123

okay restarted router here is results

Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.

For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.

Attachments:

Network Diagnostics.jpg (file size: 645.2 KB)