Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > middle game voobly network connection error

middle game voobly network connection error
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 Amnghanaby


Joined:  25 June 2022
Posts: 6
Posted 6 July 2022 - 6:06 am
3 games in a row. my internet doesn't disconnect, just voobly and by consequence, the game
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Edited 7 July 2022 - 2:23 pm by +chris@voobly
You have the same problem like this player:
https://www.voobly.com/forum/thread/345659/:1435310#post1435310

Try disabling your IPv6 address, according to our logs, you keep switching between IPv4/IPv6. The game however can deal with IPv4 addresses only.
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 Amnghanaby


Joined:  25 June 2022
Posts: 6
Posted 6 July 2022 - 8:25 pm
and .. how do i do that ?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 7 July 2022 - 2:24 pm
Log on to your router, you should be able to select, whether you want to have an IPv6 assigned or not. If you are unable to figure out, please call your ISP.
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 Amnghanaby


Joined:  25 June 2022
Posts: 6
Posted 8 July 2022 - 2:02 am
solved! thank you
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 8 July 2022 - 10:16 am
Glad to hear you got it working. You are welcome. :)


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