Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > New Computer
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Please follow those steps to install everything correctly.
First, uninstall everything (the game and the mod). I also assume you didn't use any tool or any software which is not supported or approved by Voobly.
Then please do a clean installtion of Age of Empires II HD. Follow this link :
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Make sure you follow all steps.
If you did follow all instructions and the game fails to start, please ensure that your game room settings are exactly like this:
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You can verify this by hosting a game room in any lobby
If the problem persists, please provide screenshots of error messages if any.