Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > I can't enter any lobby

I can't enter any lobby
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 clonazepunk


Joined:  26 April 2020
Posts: 1
Posted 4 August 2021 - 11:32 pm
Hi everyone

I've just downloaded Voobly's client and it strikes me that it doesn't load at all. It stays loading, and screen rather freezes.

I'm a former aoe/aoc player, so i know how Voobly works, but I don't know what to do with this, is it a common error?
Here i have a screenshot for you to see. Please help me if you can.
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c7ade401-2e9a-4f7b-9236-e48151d062a8.jpg (file size: 186.01 KB)

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 Altair_Ibn


Joined:  26 July 2015
Posts: 427
Posted 5 August 2021 - 5:53 am
Hi.

Please follow those steps to install everything correctly.

First, uninstall everything (the game and the mod). I also assume you didn't use any tool or any software which is not supported or approved by Voobly.

Then please do a clean installtion of Age of Empires II HD. Follow this link :
[You must login to view link]
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Make sure you follow all steps.


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