Community Forums > Technical Support > Questions and Problems / Preguntas y Problemas > Windows defender has detected trojan virus on Voobly

Windows defender has detected trojan virus on Voobly

 NoAtlantis


Join Date: 29 September 2020
Posts:1
Posted 14 January 2021 - 10:33 am
Today windows defender has found a trojan virus on voobly with threat as severe and I decided to remove it but now I can't access voobly. What do I do?
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 OldSneathy


Join Date: 27 December 2017
Posts:2
Posted 14 January 2021 - 11:01 am
Same message, didn't try to remove but windows defender did anyway.
Same result.
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 Joeletie


Join Date: 28 March 2020
Posts:1
Posted 14 January 2021 - 12:37 pm
Same for me. whats the solution?
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 __Kimo


Join Date: 18 March 2016
Posts:12
Posted 14 January 2021 - 12:48 pm
same for me
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 +D0om


Join Date: 14 September 2011
Posts:176
Posted 14 January 2021 - 1:03 pm
You must login into Voobly to view image
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 wellinever


Join Date: 21 July 2008
Posts:4
Posted 14 January 2021 - 1:29 pm
me too any solutions and is voobly doing anything about it
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 wellinever


Join Date: 21 July 2008
Posts:4
Posted 14 January 2021 - 1:30 pm
me too any solutions and are voobly aware
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 [PCH]Maddmaze


Join Date: 16 February 2018
Posts:1
Posted 14 January 2021 - 2:44 pm
same here
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 +[email protected]


Join Date: 3 October 2007
Posts:9889
Posted 14 January 2021 - 3:09 pm
It's a false positive. Please ignore and set an AV exclusion for the file. Sorry for any inconvenience.
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 Theokoles_


Join Date: 8 May 2012
Posts:8
Edited 14 January 2021 - 5:04 pm by Theokoles_
I can open voobly until recently. I get the error MSVCD471.dll or something like that. So, I even tried uninstall, reinstall and nothing happens. Also, I tried click on voobly client to download but nothing happens too. its like everything is dead.


UPDATE:
For some reason its working now after I try reboot and install for like 4th time.
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 __Kimo


Join Date: 18 March 2016
Posts:12
Posted 14 January 2021 - 5:08 pm
when i start voobly the game doesnt launch and windows defender warn a trojan alert interupted
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 CF13ALWAYS


Join Date: 8 January 2021
Posts:1
Posted 14 January 2021 - 5:09 pm
same for me. I have reinstalled Voobly at least 6 times and I couldn't. Yesterday I could play with no problem. I beg you give me a solution, I was improving a lot and I need to keep raising my skills.
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 __Kimo


Join Date: 18 March 2016
Posts:12
Posted 14 January 2021 - 5:19 pm
do you have tried like the guy said with anti virus i feel like its a problem of compatibility beetween windows and voobly cause i just got a new update earlier
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 +koandcul13


Join Date: 12 May 2020
Posts:97
Posted 14 January 2021 - 5:19 pm
Don't worry guys, problem will be solved. For now you have the option to restore that file and remove from quarantine.

meanwhile, linux 1 - 0 windows
;1hat
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 +Isey


Join Date: 8 July 2017
Posts:302
Edited 14 January 2021 - 7:46 pm by +Isey
English
Guys, if you cant run voobly since the last days, or when you playing at any lobby and you get 1.0c in the launching window, most likely due to recent update and therefore you should allow an exception for the anticheat feature (aka Trojan:Win32/Wacatac.D7!ml), if you using Windows 10, proceed as follow:

1. Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection
2. Under the "Current threats" section, click the Protection history.
3. look for the one named Trojan:Win32/Wacatac.D7!ml / Trojan:Win32/Woreflint.A!cl.
4. Click on the actions dropdown and then on "Allow".


In case you use any other AV, just proceed the same and search for the threat in the AV options.


Español
Si no puedes iniciar Voobly desde hace unos dias, o al arrancar el juego en cualquier lobby y en la venta te sale que tienes 1.0c, es debido a una actualización reciente y debes marcar el anticheat (una caractertistica de la plataforma para no permitir hacks y trampas) como excepcion, si estas usando windows 10, haz lo siguiente:

1. Ve a Inicio > Configuración > Actualización y Seguridad > Seguridad de Windows > Protección contra Virus y amenazas
2. En Amenazas actuales pulsa en Historial de Amenazas.
3. Busca en Amenzas en cuarentena por una llamada "Trojan:Win32/Wacatac.D7!ml" / "Trojan:Win32/Woreflint.A!cl".
4. Desplega el listado de Accciones, y ponla en Permitir.


Si usais cualquier otro antivirus, haced lo mismo buscando en las opciones de vuestro AV como hacer la excepcion del mencionado archivo.



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