Hi! which conditions are needed to generate de change in the rating after a normally played match in the different lobbies? thanks!

Hello.

NPL = 1400 Max Rating before removal from New Player Lobby.
Intermediate = 1700 Max Rating before unable to play that ladder.
Medieval Siege = Any Rating (No Cap) So you will always be able to play there.

Hopefully I answered what you were asking.

Regards.

Yes, this is the information I needed. Thank you!

Is there any official explanation of it?

Hello.

Yes. Look on the right side of the screen on these links (Maximum Rating)

NPL: https://voobly.com/ladder/view/Age-of-Empires-II-The-Conquerors/brm
Intermediate: https://www.voobly.com/ladder/view/Age-of-Empires-II-The-Conquerors/RMI

Regards!

Buenas noches, acabo de tener un problema con el rating de una partida, venia con una racha de 5 partidas ganadas y juego con un usuario al cual pareceria que se da cuenta que va a perder y desaparece o se retira, no puedo dar certeza de eso pero se desconecto, la cuestion es que me puso obviamente victoria, tenia 1132 de rating antes de esa partida, al salir me encuentro con el juego perdido y con un rating de 1106, me bajo 26 puntos y deberia tener mas de 1140...no encuentro donde reclamar esto, alguien sabe?? gracias!