Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > VOOBLY CRASH WHEN ENTERING LOBBY

VOOBLY CRASH WHEN ENTERING LOBBY
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 [KoNo]agustin_mb90


Joined:  9 May 2019
Posts: 9
Posted 21 April 2020 - 6:20 pm
I'm writing this because Voobly keeps crashing every time i try to enter a lobby, it suddenly closes, and the first Voobly's setup window appears to install the program that already have. I have windows 7, and i already did a clean install like i red in forum, and run it as admin, turn off UAC, try with different compatible settings, and other "solutions" i found in forum! I attached a video showing what happens. Thanks for your response!!! PLEASE HELP ME!
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VOOBLY CRASH VIDEO.mp4 (file size: 5.14 MB)
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 [kLu]Troy


Joined:  4 November 2017
Posts: 2274
Posted 21 April 2020 - 7:32 pm
Hello buddy it's because you need to go through each one of those steps. Pick language press continue and just press continue on the pathing and click ok/continue on it finish installing. Then it will bring you to login voobly tab you just log in and you're ready to play!

Cheers! ;flowers
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 [KoNo]agustin_mb90


Joined:  9 May 2019
Posts: 9
Posted 24 April 2020 - 4:11 pm
This wasn't a solution, it's a loop
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 sunny


Joined:  17 January 2015
Posts: 2412
Posted 24 April 2020 - 4:36 pm
Your security applications (firewall, antivirus, antimalware) maybe deleting one or more Voobly files. Try adding Voobly to the exception list of your security applications. Once that is done, try a clean install of Voobly as shown in the article below:
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