Community Forums > Technical Support > Questions and Problems / Preguntas y Problemas > late join to spec

late join to spec
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 Halleluya

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Join Date: 2 May 2013
Posts:3
Posted 25 March 2020 - 3:00 pm
Hi,

Why it`s so hard to join as spec, so long to wait download, and sometimes not join to the game as spec, never like this before
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 +VTech_WonderHD

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Join Date: 8 September 2018
Posts:49
Posted 25 March 2020 - 4:15 pm
Hi there, how is your internet speed? Wifi or ethernet? Also if the game takes forever to load, try this:
https://www.youtube.com/watch?v=yhqmZO7YyD0

Other than that you may want to come to help room so we can check your ports and see if your network is working properly.
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 Halleluya

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Join Date: 2 May 2013
Posts:3
Posted 27 March 2020 - 11:05 am
have tried that video, but seem the same result, where is the help room ?
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 +Kicking

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Join Date: 19 August 2015
Posts:233
Posted 28 March 2020 - 5:35 pm
Hello Halleluya,

Could you please tell us which OS you running in your computer? There was an issue with the Windows Defender, which has been fixed with Windows 10 Version 1909.
Please check you are in the latest version.

Regards.


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