Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > My Voobly is crashing and I have to redownload it

My Voobly is crashing and I have to redownload it
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 [RBTV]TreDiX52


Joined:  31 March 2018
Posts: 4
Posted 17 May 2019 - 7:10 pm
I had to redownload my voobyly because it wasn't founded on my PC anymore, after this redownload I had to redo oll my settings etc. but then it appeared again and again.

I always had to restart my pc for this Download, because there was an isue with installing the files...
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 hassan


Joined:  14 July 2007
Posts: 828
Posted 18 May 2019 - 4:41 pm
Hi.

Do you have any antivirus ?
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 [RBTV]TreDiX52


Joined:  31 March 2018
Posts: 4
Posted 19 May 2019 - 8:01 am
Hi

Yes I do have Kaspersky
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 hassan


Joined:  14 July 2007
Posts: 828
Posted 19 May 2019 - 1:18 pm
Hi.

First, please install Voobly. After doing it, click in your Antivirus, enter its panel.

In the Add a new exclusion window, in the File or folder section, click Browse. SEnter the full path of Voobly (Where you installed it)

Click Select. Then check if it disappears.


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