Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > DirectDraw error when launching game
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Try to use those recommended settings in your room
https://www.voobly.com/files/view/31695090/db4efrmhsw88gf2wefkakbmj9nqvfr7r/VGR8.png
<DirectX tool is on - if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>
<Warning: Hardware acceleration has been disabled. This may cause crashes or sluggish game play. Only use this mode if you have game crashes without it enabled. You can find this setting in Game-> DirectX-> Disable Hardware Acceleration.
<Game was not rated - reason: ratings were turned off>
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