Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Lose of points

Lose of points
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 Jorz


Joined:  4 January 2019
Posts: 2
Posted 13 January 2019 - 2:48 pm
It happens a lot to me lately,loosing points when game wasnt finished or lag-sync errors out of nowhere,any ideas?
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 hassan


Joined:  14 July 2007
Posts: 828
Posted 13 January 2019 - 6:49 pm
Hi.

Do you get any fast proxy/slow proxy messages to people ?

Also, do you get any out of sync messages during your games ?
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 Jorz


Joined:  4 January 2019
Posts: 2
Posted 17 January 2019 - 12:38 am
fast proxy/slow proxy maybe,but sync error happens very often,when some1 is loosing and resigns or so,so u dont get points!
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 hassan


Joined:  14 July 2007
Posts: 828
Posted 18 January 2019 - 4:08 am
Can you do please a game diagnostics ? You'll find it in your lobby -> Options-> Game Diagnostics.

Screenshot it and upload it here.


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