Community Forums > Technical Support > Game related problems / Problemas del juego > Error installing package (Error: Unzip failed)

Error installing package (Error: Unzip failed)

 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 18 December 2018 - 1:06 am
I bought macbook pro , you know MacOs doesnt support aoc and voobly, so i had to buy a software which is called as parallel screen to run windows apps. So I bought it. i set everything up but whenever i try joining lobby i get an error like " Error installing package (Error: Unzip failed) " it seems like sth doesnt let voobly to do something in my pc. I disabled all antiviruses and firewalls. I am feeling like i should suppose to do sth from MacOs. I downloaded packages manually and pasted to installation folder. Dunno what else to do.

Waiting for your help guys ! Cavin where are you bro !! U are the man who can solve it
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 +[email protected]


Join Date: 3 October 2007
Posts:9988
Posted 18 December 2018 - 11:14 am
Enable UAC on the guest OS in your Parallels Software.
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 18 December 2018 - 12:25 pm
Hello Chris,

Thanks for you answer but i had already done it before . It didnt help. Here is the SS for you
Attachments:
Untitled.jpg (file size: 345.5 KB)

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 +[email protected]


Join Date: 3 October 2007
Posts:9988
Posted 18 December 2018 - 2:52 pm
Could you please post the results of the game diagnostics? Thanks.
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Edited 18 December 2018 - 3:53 pm by [TCBs]roggy
Hello again Chris, thx for spending your precious time to fix my issue. I made a [You must login to view link]
for you so can see everything. I believe the key of that problem is virtual machine or sth . Some of voobly guys are using it i guess. But i dont know what it is :)

I kindly recommend you to read this [You must login to view link]
Attachments:
Untitled.jpg (file size: 336.83 KB)

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 +[email protected]


Join Date: 3 October 2007
Posts:9988
Posted 18 December 2018 - 4:10 pm
Okay, then the following should fix the problem for you -- permanently.

Perform a clean installation of the Voobly client as explained in the article below, without changing the installation path:
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

Then perform a clean installation of AgeHD, again without changing the installation path and following ALL steps in the article:
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 18 December 2018 - 5:06 pm
i tried it like 5 times didnt work will do one more time
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 +[email protected]


Join Date: 3 October 2007
Posts:9988
Posted 18 December 2018 - 5:24 pm
Once you are done, post the game diagnostics result again please. :)
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 18 December 2018 - 7:11 pm
Once you are done, post the game diagnostics result again please. :)

Chris i reinstalled aoc super carefully . It is still not working i still get same error...

Here is the SS that u asked. Can you just connect to my computer and try ?
Attachments:
Untitled.jpg (file size: 1.15 MB)

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 +[email protected]


Join Date: 3 October 2007
Posts:9988
Posted 18 December 2018 - 8:39 pm
Can you also post a screenshot of Start > Run > type "winver" and hit Enter.

And please a screenshot of the network diagnostics results as well. Thanks.
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 19 December 2018 - 2:36 am
here it is
Attachments:
Untitled.jpg (file size: 1.15 MB)

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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 19 December 2018 - 7:30 am
hey chris i even reinstalled windows 10. Are you sure that voobly links working properly ?? Coz when try manual download from here it doesnt work also.. But i can dowload all other mods like no snow short walls 5th age mod allied vision etc..

So it seems it is not related to my computer coz as we can see i can download some part of mods, i only cant download 1.5 r7 patch :)
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 [TCBs]roggy


Join Date: 19 October 2012
Posts:56
Posted 19 December 2018 - 8:10 am
Well guys i fixed the problem. I guess voobly links were dead. So i asked one of my friend to send me patch and i manually put it to my computer.

Thanks everyone :)
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 Nach0


Join Date: 8 April 2018
Posts:82
Posted 19 December 2018 - 8:38 am
it's good that you solved it, regards!!
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 ['GOAT]wicked__ai


Join Date: 26 March 2020
Posts:1
Posted 5 April 2021 - 4:22 am
Hey I am facing the same issue can you please help me or send me the patch manually, when I install the 1.5rc package after downloading 100% it says unzip failed. Please help me


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