Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Unsupported recording file version.

Unsupported recording file version.
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Posted 29 June 2018 - 9:57 pm
For about two months, I cannot watch most of my recorded games. They say "Unsupported recording file version." It is for about 4/5 of the recorded games, but not all. It does not seem to matter if I was host or not for the game.

I would really like to be able to watch my recordings. What can I try?
Attachments:
game issue voobly.PNG (file size: 79.52 KB)

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 kitt


Joined:  13 January 2008
Posts: 17680
Posted 29 June 2018 - 10:51 pm
hi
Quote:
Gallas:
Make sure you have the latest WK[WK Update 5.7.2] and UP installed correctly, not have "start spectator server" on and use the suggest screen settings.
https://www.voobly.com/files/view/31695090/db4efrmhsw88gf2wefkakbmj9nqvfr7r/VGR8.png
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Posted 1 July 2018 - 9:20 pm
I did all these things and it doesn't seem to make any difference. What else can I try?
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Edited 1 July 2018 - 10:16 pm by [USA]30_StoneMan
Here is one of my saved games, that it says is "unsupported recording file version". Can someone check it and see if it plays for them? Please and thank you!
Attachments:
rec.20180701-161700.mgz (file size: 2.06 MB)
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Posted 1 July 2018 - 10:22 pm
Looking at all of my recordings, it did not start doing that until June 8th, 2018
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Posted 7 July 2018 - 3:32 am
Could it be because of the 1.5 R7 patch?
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 kitt


Joined:  13 January 2008
Posts: 17680
Posted 7 July 2018 - 11:35 am
hi
it seems the client needs an update to fix this.
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Edited 9 July 2018 - 1:42 am by [USA]30_StoneMan
It is the 1.5R7 patch that is causing this. I can watch recorded games on the other patches. Does anyone else have this problem?
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 [kLu]Troy


Joined:  4 November 2017
Posts: 2274
Edited 9 July 2018 - 3:09 am by [kLu]Troy
[USA]30_StoneMan wrote:
It is the 1.5R7 patch that is causing this. I can watch recorded games on the other patches. Does anyone else have this problem?

The client needs a update. Here is more information,
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 [USA]30_StoneMan


Joined:  5 May 2018
Posts: 40
Posted 28 August 2018 - 1:47 am
Are they ever going to fix this? I'll donate if they need money to fix it.


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