Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > about crash problem
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my friend get bad crashing in games he re install voobly clean
and his aoc installed clean
he playing 2 years in voobly but crashing appears this days for him
any idea?
are you saying there are two installations of aoc? cd version and steam version?
https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
from options at the top of a lobby, do the game and network diagnostics and show here.
are any ports forwarded? does the pc firewall allow the game/voobly through?