Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > cannot connect to network (error code:50000000)
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that is a Data Execution Prevention error on your pc. windows doesnt like what happened. if you go to admin tools, events, there should be a log which may give more detail.
when are you getting this error? logging in, entering a lobby, playing a game?
I have checked my router's firewall & allowed UDP/TCP on port 16000 AND gone into the windows Firewall and done the same.
I have also tried UPNP in Voobly as it is enabled on my router, but I am still getting this error message when I tried to join or host a game.
Any suggestions?
Thanks,
disable upnp on the router. apply/save and also at voobly. set port 16000udp in the settings. [not tcp]
from options at the top of a lobby, do the game and network diagnostics and show here.
describe whats happening.
Also the only port you need open is 16000 UDP
You can also follow what kitt said!