AoE 2 HD : crash at start

 [PanCs]dargas3120


Joined:  15 de agosto de 2015
Posts: 124
Escrito 3 de agosto de 2017 - 07:50 a.�m.
Hello, i don't know if this is the right place to ask, but my aoe2 HD crash at start. i tried reinstalling the game and verify files but it didnt help
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 sunny


Joined:  17 de enero de 2015
Posts: 2412
Escrito 3 de agosto de 2017 - 09:19 a.�m.
Assuming that you did purchase the game from steam and that you are trying to run the game offline, please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

If you did not purchase the game from Steam, you should do that first.
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 [PanCs]dargas3120


Joined:  15 de agosto de 2015
Posts: 124
Editado 3 de agosto de 2017 - 10:34 a.�m. por [PanCs]dargas3120
I removed all the local files and reinstalled the game and reinstalled the patch to play on voobly, still not working.

I purchased the game on steam and I try to launch it on steam, but not "offline". Voobly still work perfectly though.
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 Jineapple


Joined:  5 de septiembre de 2015
Posts: 446
Escrito 3 de agosto de 2017 - 11:41 a.�m.
If the launch of normal Age2HD on Steam isn't working, you should have a look in the steam forums for it. There's a "Can't launch game FAQ" in the support section that should help you out. If it doesn't, post a thread on the steam forums, that's better than the Voobly forums since this is for Voobly games.
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 [PanCs]dargas3120


Joined:  15 de agosto de 2015
Posts: 124
Escrito 4 de agosto de 2017 - 23:43 p.�m.
Thanks for the advice, I rarely use steam forums. I quickly got an answer from a mod who fixed my issue. I think it was basically a visual c++ issue, you just need to have them all installed/updated and for me it is located here : D:\SteamLibrary\steamapps\common\Age2HD\_CommonRedist\vcredist
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 sunny


Joined:  17 de enero de 2015
Posts: 2412
Escrito 5 de agosto de 2017 - 06:35 a.�m.
Quote:
Step 9: Wait for the dependencies and updates to be installed.

It is a part of the clean install guide.

Issue resolved, thread closed.


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