Network Connection Error [Code: 10000005

 chrnec


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Join Date: 24 March 2016
Posts:7
Posted 14 September 2016 - 10:36 am
Hello everyone,

please do anybody know what can be causeing [Code: 10000005] ?
I cant log in into voobly client. Win 10. Last succesful log-in yesterday.

Normaly i have no problems with connecting = no firewall problems.
"temporary server outage" --> I see ab. 260 people in begginers lobby so voobly cant be down, right ?
Client recommands redownload client, I had done this, but it couldnt help.
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 chrnec


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Join Date: 24 March 2016
Posts:7
Edited 14 September 2016 - 11:51 am by chrnec
Same problem was in this forum: http://www.voobly.com/forum/thread/228259/1#pagebrowser1

Taff recomanded there:
Connect to Voobly via the website
Links to Lobbies:
http://www.voobly.com/games/view/Age-of-Empires-II-The-Conquerors
Just click the Lobby of your choice and then Open Lobby Button.

I tried this, but it only opens woobly.exe .... and eror [Code: 10000005] is till there

In this thread: http://www.voobly.com/forum/thread/245080
Calvin told:
That problem is temporary issue with your ISP - DNS network and it will certainly recover by itself (after sometime) but though I'd suggest you; in that meantime you can try change your internet connection to like for example try connect using your mobile Wi-Fi hotspot internet and see how it works.

P.S. voobly was down 27 mins ago (http://www.isitdownrightnow.com/voobly.com.html) I guess its not only my ISP (ADSL) problem

After lot of googling I guess help team can say only "wait for a while we cant do anything"
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 Fabby


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Posted 14 September 2016 - 11:54 am
"I see ab. 260 people in begginers lobby so voobly cant be down, right ?"
You are able to sign into the client but you can't open any lobby?
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 Fabby


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Posted 14 September 2016 - 12:01 pm
I suggest you shutdown your computer and switch off your modem (for 1min) and then switch your modem back on followed by switching on your computer again.
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 chrnec


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Join Date: 24 March 2016
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Posted 14 September 2016 - 12:05 pm
Thanks for reacting.

You are able to sign into the client but you can't open any lobby?

No, I can only sign in on website voobly.com ... there i see numbers of logged in people (now 1129 players)

I suggest you....

That was first thing i did = I turned of my modem, restarted PC, client fresh reinstaled , flushed DNS, nothing helped
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 Fabby


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Posts:384
Posted 14 September 2016 - 12:13 pm
since you can't login since yesterday what changed on your computer?
Did you instal a new anti-virus ,firewall program ,windows updates etc.
If not then you will have to wait and try again later and see if it is resolved.
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 chrnec


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Join Date: 24 March 2016
Posts:7
Edited 14 September 2016 - 12:38 pm by chrnec
Fabby wrote:
since you can't login since yesterday what changed on your computer?
Did you instal a new anti-virus ,firewall program ,windows updates etc.
If not then you will have to wait and try again later and see if it is resolved.

yesterday was all ok
today I wanted to play (cca 2hours back) and error is here

I didnt install enythig, in windows update history is last update: flash pplayer 8 days before.

lol so Lets wait.. 21th century
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 Fabby


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Posted 14 September 2016 - 1:16 pm
Make sure voobly and the game are allowed through the firewall of Windows or any 3rd part firewall program.
https://support.voobly.com/display/vkb/KB1035+How+to+configure+Windows+Firewall+to+play+on+Voobly
You must also make sure that you rename the voobly folder after resinstalation in step 5:
https://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client
This temporary issue could also be from your internet provider that's why we ask that you wait temporarily.
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 cervo112


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Join Date: 17 June 2014
Posts:6
Posted 14 September 2016 - 2:38 pm
Hello,
same problem here, I have not changed anything in my PC...yesterday I was online, spectated 2-3 games and after few hours I can not join anymore.
"Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website."
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 chrnec


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Join Date: 24 March 2016
Posts:7
Edited 14 September 2016 - 5:05 pm by chrnec
Fabby wrote:
Make sure voobly and the game are allowed through the firewall of Windows or any 3rd part firewall program.
https://support.voobly.com/display/vkb/KB1035+How+to+configure+Windows+Firewall+to+play+on+Voobly
You must also make sure that you rename the voobly folder after resinstalation in step 5:
https://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client
This temporary issue could also be from your internet provider that's why we ask that you wait temporarily.

I tried to turn off windows firewall.
Also I have reinstaled voobly client multiple times. I tried to delete the folder and also to rename folder to go 100% as your tutorial sais.
It is still the same story even when I enter unexisting account.

Nothing helped.

Still waiting :D
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 Fabby


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Posts:384
Edited 14 September 2016 - 10:40 pm by Fabby
I noticed that you managed to play a game today so I assume your problem has been solved?
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 chrnec


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Join Date: 24 March 2016
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Posted 15 September 2016 - 12:36 am
Yes finaly 3h ago I could play a game :) thx for attention
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 cervo112


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Join Date: 17 June 2014
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Posted 15 September 2016 - 8:23 am
Hello,
It is working for me now. Thx
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 Fabby


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Join Date: 25 September 2014
Posts:384
Posted 15 September 2016 - 10:29 am
Voobly support is glad that the problem has been solved, happy gaming.

"A man who is a master of patience is master of everything else."

This thread is now closed.



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