Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Issues with AKA System
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I was directed to reach out to you. I recently purchased the Gold membership primarily due to see AKA rates. However, it appears that the AKA system is not functioning correctly. I'm only able to see AKA rates for a very limited number of players, even though I have many known friends who are playing on higher-rated accounts.
Additionally, others cannot see my own AKA rate either. I have not changed my IP address.
Can you please advise on how we can resolve this issue?
Best regards
I was directed to reach out to you. I recently purchased the Gold membership primarily due to see AKA rates. However, it appears that the AKA system is not functioning correctly. I'm only able to see AKA rates for a very limited number of players, even though I have many known friends who are playing on higher-rated accounts.
Additionally, others cannot see my own AKA rate either. I have not changed my IP address.
Can you please advise on how we can resolve this issue?
Best regards