cant login to voobly

 NENEN_SAKTI


Join Date: 6 April 2020
Posts:7
Posted 21 May 2024 - 1:18 pm
after update win 11, i cant login to voobly
Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.

anyone have same issue??or have any solved case
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:38712
Posted 21 May 2024 - 1:19 pm
Please perform a clean installation of the Voobly client:
[You must login to view link]
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 NENEN_SAKTI


Join Date: 6 April 2020
Posts:7
Edited 21 May 2024 - 3:31 pm by NENEN_SAKTI
After I tried several new connections I was able to log in, it seems my IP was blocked, How can I prevent my IP from being blocked?
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:38712
Posted 21 May 2024 - 3:38 pm
Which ip address of yours was blocked?
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 NENEN_SAKTI


Join Date: 6 April 2020
Posts:7
Posted 21 May 2024 - 3:49 pm
i think 10.163.143.101 and 180.241.180.47
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:38712
Edited 21 May 2024 - 3:56 pm by +chris@voobly
I cannot find that ip address in our firewall or Cloudflare settings: 180.241.180.47

What error message were you getting -- I mean, how did you come to the conclusion that your ip address is blocked?


10.163.143.101 is a RFC1918 ip address which is not routed on the internet.
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 NENEN_SAKTI


Join Date: 6 April 2020
Posts:7
Edited 21 May 2024 - 4:18 pm by NENEN_SAKTI
" What error message were you getting -- I mean, how did you come to the conclusion that your ip address is blocked? " ---->because im try using another ISP dan it work, and login successfully if using VPN

or maybe this my ip 180.250.245.133/180.250.245.142/0.0.0.0?

i got IP used ip lookup web, if this not my ip, How can I confirm which IP is blocked, or is there another way I can log in without using a VPN?


Thx for your help
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 [CPI]PanguluSati69


Join Date: 11 January 2021
Posts:7
Posted 21 May 2024 - 8:48 pm
om nenen kalo sudah bisa ajarin juga ya,,
sepertinya kasus kita sama..

11
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 NENEN_SAKTI


Join Date: 6 April 2020
Posts:7
Edited 22 May 2024 - 3:19 am by NENEN_SAKTI
nah lo, kasus yg sama, sepertinya iP indihome arah ke kita ke blok om, om pangulu di daaerah mana?

hello mr christ, my friend have same problem, any solution ?
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:38712
Posted 22 May 2024 - 1:06 pm
ISP is PT Telkom Indonesia.

Anyone else using the SAME internet service provider and experiencing the SAME issues?
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 NekatIndo


Join Date: 20 September 2023
Posts:3
Posted 22 May 2024 - 2:06 pm
I can not login Voobly messenger and i have same problem with NENEN_SAKTI.
Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.
I use PT Telkom Indonesia ISP and my friend can't login too.
Please help Us with this problem.
Thanks
Regards
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 [CPI]PanguluSati69


Join Date: 11 January 2021
Posts:7
Posted 22 May 2024 - 2:11 pm
Yes Chris

Our ISP Is PT Telkom Indonesia

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:38712
Posted 22 May 2024 - 2:19 pm
One last question, do you see any error messages, for example on our website or are those problems just related to the client services?
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 [CPI]PanguluSati69


Join Date: 11 January 2021
Posts:7
Posted 22 May 2024 - 2:28 pm
Every things normal crhris, except log in voobly lobby.
website log in no error message.

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 NekatIndo


Join Date: 20 September 2023
Posts:3
Posted 22 May 2024 - 2:38 pm
Only for this issue
Attachments:
Error 100005.jpg (file size: 48.06 KB)




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