Voobly doesnt see game.

 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 14 November 2023 - 9:40 pm
Hello, when I am joining lobby. This message pops up.

Non-DirectPlay game path is 'c:\program files (x86)\steam\SteamApps\common\Age2HD'
Verifying 'ebueulax.dll' exists...
ebueulax.dll was not found in its proper place.

Your version of the game is not compatible with Voobly.

It then asks me to download patch but it goes to a blank website.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:15671
Posted 16 November 2023 - 5:20 pm
Please follow ALL steps in this self-help article:
[You must login to view link]
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 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 18 November 2023 - 3:07 pm
Hey Chris,

I have tried that many times. I get this to point and the links do not work and it doesn't install the patch.
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 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 18 November 2023 - 3:08 pm
It goes back and forth when clicking yes.
Attachments:
chris 2.png (file size: 37.28 KB)
chris.png (file size: 32.01 KB)

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:15671
Posted 18 November 2023 - 4:03 pm
At the bottom of the self-help article we also explain, how to install it manually. Here is the download link:
[You must login to view link]
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:15671
Posted 27 November 2023 - 8:57 pm
sunnysds wrote:
It goes back and forth when clicking yes.

Fixed with Voobly Client version 2.7.5.6
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 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 29 November 2023 - 10:19 pm
Another quick one. After playing a few games when in 1.6 patch i join game and its 1.0c.
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 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 29 November 2023 - 10:25 pm
And yes when i join voobly i do let it completely download for updates but that seems to be when the issue starts to happen.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:15671
Posted 30 November 2023 - 10:41 am
Please provide a screenshot of the game diagnostics and a screenshot of the 1.6 Game Data folder.
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 sunnysds


Join Date: 20 July 2023
Posts:6
Posted 30 November 2023 - 2:05 pm
I will, I reinstalled and it works for now.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:15671
Posted 3 December 2023 - 12:37 pm
This is most likely a problem with your Anti Virus software. For some reason it is removing the userpatch.dll. Please keep in mind, that Voobly is not a company. We are just a community project and don't have access to digital signatures. If you run your Anti Virus in "digital signatures" mode only, you must add exclusions for Voobly and the game. In most cases this is caused by heuristic detections or their community program, where unknown software or software that isn't used by thousands of other customers is blocked. It's not even a malware detection, it just blocks it, because it is unknown and has no digital signtuare.


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