Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > no puedo descargar voobly

no puedo descargar voobly
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 ['A7]mikasa_ack


Join Date: 28 January 2020
Posts:1
Posted 14 January 2021 - 8:59 pm
hola, no puedo descargar voovby y no se porque si antes me funcionaba bien, ayer no me dejaba entrar a jugar y me sali y inicie de nuevo el programa pero no se ejecuta, lo desinstale y lo instale de nuevo pero ya no me descarga me aparece "error" virus detectado, ayudemen no se porque pasa eso no se si fue que me banearon o algo asi por lo que no he hecho nada ilegal para que me prohiban descargar el programa.

GRACIAS POR SU ATENCION.

ATT... MIKASA_ACK
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 14 January 2021 - 9:15 pm
It's a false positive. Please ignore and set an AV exclusion for the file. Sorry for any inconvenience.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 14 January 2021 - 9:16 pm
https://www.voobly.com/forum/thread/333821/:1405434#post1405434
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 14 January 2021 - 10:38 pm
If you have a black screen, then Windows Defender has removed some of the required DLL files. In that case you either restore the quarantined file from Windows Defender or simply reinstall Voobly.

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39294
Posted 16 January 2021 - 8:04 pm
The matter has now been resolved. Please follow the instruction in the thread below:
https://www.voobly.com/forum/thread/333898/:1405739#post1405739


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