Network Diagnostics

 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Edited 10 April 2020 - 6:14 pm by OsmanMazhar
Hi,

My network diagnostics always says that I need to do Port Forwarding .. What does that mean?

Also, there is a lot of lag in the game I play, is it because of my network? Do I need to change my port or something?
Attachments:
Network Diagnostic Report.png (file size: 36.5 KB)

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 Kicking


Join Date: 19 August 2015
Posts:611
Posted 10 April 2020 - 6:47 pm
Hello,

It means you have to create a Port Forwarding rule in your router. You are normally FP to players so this is why you experiment lag issues.

Feel free to come to the Help Room or to upload screenshots of your router configuration in this thread.

We will be waiting for your reply.

Regards
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 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Posted 10 April 2020 - 7:34 pm
Hi,

Thank You for your reply.. I did some internet searching and was able to add Virtual server on my Router, which is a 'Zong' device.

However, I am still not getting a different network diagnostic result.

You can see my attached screenshot of adding the network forwarding in the router menu.. Do let me know if I did something wrong
Attachments:
ZOng Server.png (file size: 34.54 KB)

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 Troy


Join Date: 4 November 2017
Posts:2229
Edited 10 April 2020 - 11:00 pm by Troy
Hello,

16000 UDP. Also make sure you have your UPnP Disabled or else port forwarding wont work.
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 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Posted 11 April 2020 - 6:22 pm
So apparently, my ISP does not allow Port Forwarding ..

Is their a way I can do it using a VPN or something?
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 Troy


Join Date: 4 November 2017
Posts:2229
Edited 13 April 2020 - 5:03 pm by Troy
Hello, sorry for the late reply! VPN's shouldn't be necessary to use to play especially when you have proper internet. I suggest calling your ISP to have them unblock / allow you to access your router to port forward. ;flowers
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 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Posted 17 April 2020 - 7:13 pm
Hi,

Really sorry for bugging you..

I have tried everything.. Even switched to a different Router..

Please see screenshot. Let me know if I am forwarding it correctly or not, because I am still getting Network Diagnostic error at my end

Attachments:
StormFiber Internet.png (file size: 51.86 KB)

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 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Posted 17 April 2020 - 7:40 pm
These are all the setting I have done for Port Forwarding on this new Router than I am trying

Attachments:
1.png (file size: 42.6 KB)
2.png (file size: 41.15 KB)
3.png (file size: 55.62 KB)

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 Troy


Join Date: 4 November 2017
Posts:2229
Posted 18 April 2020 - 4:28 am
Hello again no problem and sorry for the late reply again.

1. Disable DMZ & UPnP.
2. Delete IPv4 Port Mapping.
3. Restart your router/pc and try network diagnostics via Voobly.

Let us know if it's all 16000! ;flowers
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 OsmanMazhar


Join Date: 7 April 2020
Posts:6
Posted 18 April 2020 - 3:30 pm
Did all the above, still getting the same Symmetric NAT error..

Can you recommend me a video I can watch and follow all the steps to resolve this issue?

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 +[email protected]


Join Date: 17 January 2015
Posts:1291
Posted 20 April 2020 - 1:27 pm
Hello there,

Mobile networks are not ideal for playing on Voobly. Your port forwarding will not work on your router. Since you are under a symmetric NAT, there is no way you would be able to connect to all players on Voobly. I would suggest that you consider getting wired broadband, instead of your current LTE connection. You will then be able to open your ports on your router via port forwarding.


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