Game stop working after it start

 Kilua_Snow


Join Date: 10 May 2018
Posts:3
Posted 8 September 2019 - 3:44 pm
Hello every one! Hope you are doing well on sunday!

I need your help please, I can't play aoeII on Voobly since 2 days.

Every things work well until the game starts.

I can get to a lobby or create one on Voobly and start a game. Then when the game is started I can get into the game multiplayer and later I can ready up.

It's when the game start that the game stop working. Just after we see the player status (ready or conecting) then after that black screen and I get back into the lobby.

This happened after I try to watch a replay of a game I played in friday.

Since then I reinstall Voobly and I reinstall AoII (bought it on steam) but still not working :(

I need your help please :)

Thanks guys

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 +[email protected]


Join Date: 19 August 2015
Posts:591
Posted 8 September 2019 - 6:29 pm
Have you tried disabling some active mods? You can find this option in your room window. Game > Visual Contents or Mods
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 Kilua_Snow


Join Date: 10 May 2018
Posts:3
Posted 8 September 2019 - 10:40 pm
Hi man, thanks for you answer.

I just tried as you said, I disabled all the visual contents and mods but I am still having the same issue.

What else could it be?

Thx
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 +[email protected]


Join Date: 12 October 2014
Posts:1422
Posted 9 September 2019 - 11:04 am
Hello, Kilua_Snow!


Please follow the instructions below.

NAT configuration in your router

1. Login to your router.
2. Navigate to your routers port forwarding section, also frequently called virtual server.
3. Create the port forward entries in your router. (16000 UDP)
4. Test that your ports are forwarded correctly.

Exceptions for Voobly in your antivirus software and firewall settings

1. Locate: System and Security -> Windows Defender Firewall > Allowed Applications
2. Find Voobly and tick the boxes for public and private
3. Save by pressing OK.

Quick How-To's for various Anti-Virus software's

Norton32
Code:
Click the "Settings" link in the Norton Antivirus window to navigate to Settings. The Computer tab is selected by default. Click the "Antivirus and SONAR Exclusions" link and then click the "Configure" link next to "Items to Exclude from Scans." The Scan Exclusions window opens.

AVG
Code:
Double-click "Anti-Virus" in the Control Panel to view its settings. Click the "Add Path" button to add an entire folder to the Exceptions list or "Add File" button to add a single file to the list. Select the folder or file and click "OK" to add it to the Exceptions list.

McAfee
Code:
Open the main McAfee window and then left click on the Firewall section of the upper left navigation menu. Next, left click on the “Settings” link to the right. Left click on the drop down menu arrow next to Program Permissions. Now left click the “Add” button.

Avast
Code:
Open the Avast user interface. go to Settings. Click on Active Protection. Select the shield (File System, Mail, or Web) for which you want to add the exception, click on Customize link. Find the menu item Exclusions. add the item you want to exclude from scanning by the specific. Avast shield.

Avira
Code:
Click the Avira icon in the taskbar to open Avira. Search for Antivirus and click Open. Click the settings symbol in the lower left corner. Click PC Protection → Exceptions. Click OK to save the configuration.

Let me know how it went and have a great day!

Cheers.
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 Kilua_Snow


Join Date: 10 May 2018
Posts:3
Posted 9 September 2019 - 11:42 pm
Hi Eric,

Thank you very much for your answer.

Looks like I am not having luck because now it's my charger that stop working.. and I ran out of battery!

I ordered a new one and should arrive on thursday. I'll let you know after I set up my pc with your instructions.

Thanks again!

Have a good day!


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