Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Black screen and error message when i launch
[1]
Displaying 1 - 3 out of 3 posts
1 User(s) are reading this topic (in the past 30 minutes)
0 members, 1 guests
0 members, 1 guests
What's popular right now:
Word Association (54 users)
1.6 reward campaing (42 users)
🌟 Let's Restart Custom Scenar... (34 users)
AoKTS updates (32 users)
CBA PathBlood 1.8.0 (24 users)
Photos of Voobly Players (23 users)
Devil May Cry (16 users)
Most active threads in past week:
Torneo 1v1 HUMAITA / HUMAITA 1... (48 posts)
🌟 Let's Restart Custom Scenar... (25 posts)
AOM Error "Unsupported Grap... (6 posts)
Voobly Rouge Spear on Mac (3 posts)
Hero Tourney Match Schedules (3 posts)
Mod 'v1.6 Game Data' version doe... (3 posts)
When can we get AI in voobly pro... (2 posts)
I have just installed AoC and when I try to launch the game from the Voobly game room, I immediately get an error pop-up message saying "32-bit color depth is required when using DxTools." After I click OK, the pop-up closes and the game window launches. But the window is completely black and I can't do anything because I can't see. A mod tried to help me and he said that it appeared like I join the game lobby, although I can only see the black window. Then I was redirected to tech support and my issue couldn't be solved.
Please help me.
Thread closed.