Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > AoEII Conq - FP, Symmetric NAT, Network Health Poor, Cannot solve
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I have a problem with fp, network scan shows:
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 2' through port 64613 (this is your WAN or router port)
Received data from 'server 1' through port 57073 (this is your WAN or router port)
Received data from 'server 3' through port 14845 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Starting networking diagnostics...
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 1' through port 42981 (this is your WAN or router port)
Received data from 'server 2' through port 24761 (this is your WAN or router port)
Received data from 'server 3' through port 52917 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
At first i was using router TP Link, i set my IP as static and made forwarding. Tried also with port 2300. Than i connected straight by modem, using a cable, now i dont use router anymore but network scan shows still the same. Problem with connecting to other players didnt dissapear. Sometimes i can start the game and its not breaking. but usually im being kicked out before the game starts :d I set Voobly as an exception in Windows firewall, i dont know what else can i do? Thanks for any help...
talk to your isp, see if you have a shared connection.
with their assistance yes.
[what is the modem make and model number and which TPlink is the router?]
that seems a very old modem. made for tv/internet not cable internet as such and direct connection to a pc. [no router]
can you access it at all, does it have any advanced features? like virtual server or port forward?
talk to the isp techs, see if they can help.
ok
this modem is not much better than the previous one and a old version. its a telphony modem. not a gateway. if it has no advanced features then you need another way to forward. the isp can access the modem directly i believe.
assuming a direct pc to modem connection, you can try resetting your lan card to "Obtain an IP address automatically and Obtain DNS server address automatically"click ok ok/save reboot the pc. check your pc firewall allows the game /voobly and port 16000udp
other than that you need to talk to them as to how to get a specific port forwarded and if you add a router what mode would it need to be set for. [ppoa...ppoe....ethernet...dhcp] and would it help.
edit
unless its had a firmware update, this modem may not support anything above win7.